At Kinder Cinematics, we are committed to protecting your privacy and ensuring a secure experience for all our clients. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of personal information when you use our services or interact with us:
- Personal Identification Information: Name, email address, phone number, mailing address.
- Photography and Event Details: Information about your event, session, or project (e.g., dates, locations, and type of service requested).
- Payment Information: Credit card or bank details for processing payments (processed through a secure third-party payment processor).
- Communication Records: Any correspondence with us via email, phone, or other communication channels.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Our Services: To schedule your photography sessions, create custom quotes, and deliver photography services (including editing and post-production).
- For Communication: To respond to inquiries, send service-related updates, or provide customer support.
- To Process Payments: To bill you for services rendered, process payments, and manage transactions.
- To Improve Our Services: To enhance the quality of our services, including client feedback or research purposes.
- Marketing: To send promotional emails or offers related to our photography services (you may opt-out at any time).
3. Data Security
We take your privacy seriously and implement appropriate physical, technical, and administrative measures to protect your personal information from unauthorized access, alteration, or destruction. These measures include:
- Secure Payment Processors: All payment information is processed through encrypted third-party payment processors.
- Data Encryption: Personal data is stored and transmitted securely using industry-standard encryption protocols.
- Access Control: Only authorized personnel have access to your personal data.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share information with third-party service providers who assist us in providing our services (e.g., cloud storage for your photos, payment processors).
- Legal Requirements: If required by law or to comply with legal processes, we may disclose your personal information to authorities.
5. Retention of Data
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your personal data is no longer required, we will securely delete or anonymize it.
6. Your Rights
You have the right to:
- Access Your Data: Request a copy of the personal data we hold about you.
- Correct Your Data: Update or correct any inaccurate or incomplete information.
- Delete Your Data: Request the deletion of your personal information, subject to certain legal obligations.
- Opt-Out of Marketing: If you receive marketing emails from us, you can unsubscribe at any time by clicking the "unsubscribe" link in the email.
To exercise any of these rights, please contact us using the details below.
7. Third-Party Websites
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these sites, and we encourage you to read their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.
9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Kinder Cinematics
Email: richard@kindercinematics.co.uk
Phone: +44 7971 878222
By using our services or visiting our website, you agree to the collection and use of information in accordance with this Privacy Policy.